Understand system gap
Identify where platform intent and product reality are breaking apart.
This page is a visual presentation script for how I operated inside Workday Platform UX: my role, my systems process, and two framework case studies that show how architectural thinking translated into adoption and platform impact.
The goal is not to walk through a dense portfolio page. It is to create a cleaner, more structured conversation about architecture, frameworks, and the kind of systems work that maps directly to this Netflix role.
Where I sat within Workday Platform UX and how I balanced framework work with embedded product adoption.
The lifecycle I use when the problem is a system gap rather than a one-off feature.
Forms Framework and Suggestive Prompt Framework, plus how prompt work led to a broader Selection Framework pitch.
At Workday, a meaningful part of my impact came from helping teams understand what the platform was capable of, where the design system was breaking down, and how product work could align with architecture instead of drifting away from it.
Defining reusable models, UI architecture, framework guidance, and adoption structures that product teams could build against.
Working inside real product initiatives so framework thinking was grounded in real constraints, real partners, and real rollout needs.
Embedded product surfaces where platform adoption had to prove itself in real workflows.
Audit product surfaces, internal tools, repositories, and system drift.
Map design artifacts to engineering reality and identify the real structural friction.
Turn findings into a framework model, system narrative, and reusable guidance.
Validate in product, socialize across teams, and create a path teams could actually follow.
This is the process I return to when the work is architectural: understand the system gap, make the current state visible, isolate a reusable pattern, build the framework model, prove it in product, then operationalize adoption.
Identify where platform intent and product reality are breaking apart.
Audit repos, tooling, components, interaction patterns, and ownership seams.
Separate local symptoms from the repeatable structure underneath them.
Define architecture, primitives, guardrails, and a model teams can understand.
Validate in real workflows and confirm the framework holds under real constraints.
Document, explain, teach, and create rollout paths that product teams can actually use.
A framework response to a structural problem: Workday’s legacy product was largely non-responsive, inconsistent, and difficult to scale.
No responsive grid, poor scanability, misaligned fields, and too much empty space across dense product workflows.
The issue was structural, not isolated. Once the form model was clear, the right insertion point for change became obvious.
I introduced a responsive grid into the forms framework itself, with reusable spacing, column rules, prompt alignment logic, and breakpoints.
The framework modernized layout at scale without requiring a brittle component-by-component rewrite.
This started as a smarter input request, then exposed a much larger platform opportunity around prompt behavior, structured selection, and the need for a clearer framework model.
Teams wanted smarter input assistance because users often lacked confidence on what query, value, or term to provide.
I found that user intent, prompt suggestions, pills, and structured selection patterns were solving adjacent problems inconsistently across the suite.
The prompt work became a reusable framework direction grounded in existing infrastructure, Canvas alignment, and real product workflows.
The work uncovered a broader selection architecture problem and gave me a stronger case for a Selection Framework pitch.
Defined reusable prompt behavior, suggestion surfaces, and alignment with Canvas.
Clarified overlap between prompts, pills, multi-select, and adjacent selection patterns.
Presented the broader platform opportunity to leadership as a systems investment, not a one-off feature.
This work was not limited to two case studies. Across Workday, I regularly contributed inside platform capabilities where the design challenge was really about architecture, clarity, and reusable systems.
Worked inside a structural permissions framework where architecture clarity and product usability were tightly linked.
Connected platform structure to onboarding and implementation guidance so customers had clearer entry points into setup and configuration.
What pulls me toward architecture and systems design is the chance to improve not just the UI, but how teams think, align, and build together. That has been the most meaningful through-line in my Platform UX work at Workday, and it is exactly why this Netflix role feels like such a strong fit.